Information on personal data processing


Data Controller Data controller is Agenzia Demanio provinciale, Via Michael Pacher 13, 39100 Bolzano. (The Gardens of Trauttmansdorff Castle are a part of it).

You can contact the owner at the following

Data Protection Officer


The owner has appointed a data protection officer, whose contact details are as follows: 0471 0920141 – PEC:
Data Processor Data processor is M.I.D.A. Informatica srl, as web site provider
Personal data processed Email address, choosen password’s hash, connection timing and IP’s. No personal credit card data is processed.
Legal basis, purpose of processing, data type processed Due contract obligations based on data subject express consent.

The provided email, the name and the surname in this form are collected in order to register you in the web site and to process your purchase task and the receipt of the ticket.

Registration allows you to recover the purchased ticket also in a second time.

Ticket’s payment is allowed only through credit card. Credit card data are not recorded.

Following data will be saved and recorded: info of payment status, transaction id code and order number, your ip address, date and time of the transaction.

This information is necessary for the authorization to issue the ticket when the payment is performed, in order to answer to any requests or to exhibit proof requested by institutions (like banks) or in case of assessment by authorities.

Your data may be used, subject to your specific and optional consent, for the purpose of sending information and / or advertising material or for commercial communications regarding new products or updates and news on existing products

The additional personal data requested such as address, city, province and country are optional

In the case the purchase process was successful, you will receive the ticket also by email.

The Gardens of Trauttmansdorff castle will use the email address in order to send communication related to the event.

Purpose of processing The non-communication of mandatory data leads to the impossibility to benefit of the services described above.

The non-communication of optional data will not have any consequence on the requested service

Data transfer outside EU countries Collected data in this form will not be transferred outside European Community.
Communication and data recipients Collected data in this form will be processed by M.I.D.A. Informatica srl as the operator of the restricted area.

Eventual financial transaction will be performed transmitting an order number to Nexi Payments S.p.A.

Storage time of the data All references and personal data related to an eventual transaction are stored ten years. The possibility to access to the restricted area is maintained indefinitely (unless an explicit request is made).
Your rights


You have the right to request access to your data from the owner at any time, as well as the rectification or erasure thereof. We will respond to your request in writing, including by electronic means, within 30 days (unless you have requested an oral response).

You also have the right to request restriction of the processing of your personal data, to object to the same, and the right to request transfer of your data to another owner. You may withdraw the consent provided by this information at any time.

In order to withdraw one or more of the consents provided, it is sufficient to communicate your wishes to the contact person, as indicated in point a). If you believe that your data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority.